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FlowManager - Dictation and Transcription Services

FlowManager

FlowManager is the core module used to extend Allscription's dictation and transcription services. The HIPAA-compliant FlowManager module securely and reliably handles the storage, movement, and management of your voice and transcription files.

FlowManager is a web-accessible, server-based system that eliminates your total cost of transcription system ownership. Readily accessible and dynamically scalable to meet your dictation and transcription requirements, FlowManager delivers all the benefits of an enterprise in-house system without the in-house costs and maintenance.

Workflow begins when FlowManager receives your dictations from any of the Allscription dictation input modules (VoiceMover, PhoneVoice, ADTLister, or VoiceTransfer), or when you directly upload voice files.

Transcribed reports can be delivered using any of the Allscription transcription output modules (PrintAgent, InterLink, or Allscription EMR), or retrieved directly from FlowManager.


Features and Benefits
Hosted server-based system No software to install, upgrade, or troubleshoot. Eliminate in-house software ownership and maintenance costs. Interoperability with multiple operating systems provides platform-independence.
Full text searching Locate transcribed reports or linked data quickly and efficiently.
Data-rich reporting Real-time reports include count verifications, turn-around-times, and a broad range of statistics.
Secure data processing Protects patient and provider information with multi-layer security and file encryption.
Prioritize jobs One click makes the job a STAT priority, providing your transcription reports when they are needed.
Always-there customer support Talk to a professional who knows you and your requirements—no out-sourced call centers or voice messages. Monitor job status, turn-around time, volumes, account activity, etc., at any time with a complete set of online tools.
Online Billing Allows you to conveniently look up, verify, and print detailed statements and inovices.


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